Chief Operating Officer
Master of Business Law (MBL), Graduate Certificate in Change Management (GCCM), Master of Business Administration (MBA), Bachelor of Science (Management)
Mike is a proven top performer in global organisations with experience dealing at Senior, Executive and Board level. Innovative, dynamic, and profit-oriented, Mike is a senior manager and experienced leader with a record of achievement and demonstrated success in increasing revenues, market share and earnings. He is instrumental in achieving cost reductions and improving client satisfaction in customer-facing operations and large diverse organisations. Adept at analysing competitive landscapes, conducting research, Mike attains continual profits through focused, strategic workflow, staffing and business process analysis.
Mike is an exemplary change agent with the ability to analyse issues, devise continuous process improvements and incorporate business initiatives to increase efficiency, streamline operations and decrease aggregate expenses with limited resources. He consistently identifies and accelerates strategic measures to strengthen performance with sustained operational results, and forges long-lasting client and business partner relationships to mutually benefit all parties.